H2m believes that the enjoyment of playing should come with responsibility. We provide the tools, guidance, and support you need to ensure your gaming experience always stays in control and remains enjoyable.
Every one of these features is designed specifically to help you stay in control — not as a condition, but as proof that h2m genuinely cares about its players' wellbeing.
Set your own daily, weekly, or monthly deposit limit directly in your account settings. These limits take effect immediately and are designed to help you play within a comfortable financial range.
In addition to deposit limits, you can set a maximum loss limit for a specific period. Once this limit is reached, the h2m system will automatically stop your betting session to protect you from unintended losses.
Set your daily session time limit. When the set duration is nearly up, h2m will send you a reminder. This feature helps prevent unintentionally long play sessions.
Need a break from gambling for a few days or weeks? The cool-off feature lets you temporarily suspend your platform access — from 24 hours up to 30 days — without permanently closing your account.
If you feel you need a longer break, the self-exclusion option lets you block access to your account for 3 months, 6 months, one year, or permanently. This decision cannot be reversed until the period expires.
Access a detailed report of your betting activity — how much has been deposited, wagered, and won or lost over any selected period. This transparency helps you make smarter decisions.
At h2m, we don't see responsible gambling as just an obligation. To us, it is part of the platform's identity — a reflection of how we respect every player as an individual who deserves a healthy and sustainable entertainment experience.
Most h2m players use the platform as one way to have fun — much like watching a movie or going out for a meal with friends. They set a budget, play within comfortable limits, and enjoy the experience without letting it affect their daily lives. This is the way of playing we fully support.
However, we are also aware that for a small number of people, gambling can become more than just entertainment. When it begins to affect finances, family relationships, or mental health, it is no longer fun. And in those situations, h2m wants to be there — not as a barrier, but as a partner to help you take the right steps.
Visit the h2m platform and log in to your account using the "Login" button at the top of the page.
Click on your profile icon at the top right corner and select "Account Settings" or "Responsible Gambling".
Choose from the available tools — deposit limits, loss limits, time limits, cool-off, or self-exclusion.
Enter a limit amount that is comfortable for you. All limits set take effect immediately and cannot be increased within 24 hours.
Confirm your selection. You will receive a confirmation via email and an in-platform notification that your limit has been updated.
Identifying early warning signs is the most important first step. Problem gambling rarely happens overnight — it typically develops gradually, often without the person experiencing it even realising it.
The list on the side shows common warning signs that betting may be starting to have a negative impact on someone's life. If you recognise yourself in two or more of these signs, consider speaking with someone you trust or use h2m's self-control tools as a first step.
Betting with money you cannot afford to lose — using money meant for bills, food, or other basic necessities to gamble.
Constantly thinking about gambling — planning the next play session, dwelling on past sessions, or looking for ways to get more money to play.
Chasing losses — betting more after losses in hopes of "winning back" the money lost.
Lying to loved ones — hiding activity or the amount of time and money spent gambling from family members or friends.
Neglecting responsibilities — work, family, health, or social obligations start to take a backseat to more playing time.
Feeling uneasy when not playing — experiencing anxiety, irritability, or restlessness when unable to access the gaming platform.
Borrowing money to gamble — borrowing from family, friends, or other sources specifically to fund betting.
Unable to cut back or stop — having tried to cut back or stop gambling but being unable to maintain that resolve.
These eight simple questions can help you assess your relationship with gambling. Answer honestly — no one is judging you but yourself. This is not a test with right or wrong answers, but a tool to help you think objectively about your playing habits.
If you find yourself answering "yes" to three or more of these questions, it may be time to talk to someone or use the self-control tools h2m provides.
Reflect honestly on each question:
Have you ever felt the need to bet more money to get the same level of excitement?
Do you gamble as a way to escape problems or negative feelings such as anxiety, stress, or loneliness?
Have you ever lied to family members or friends about how much time or money you've spent gambling?
Have you ever tried to cut back or stop gambling but couldn't?
Has betting ever caused serious financial, relationship, or career problems in your life?
Do you often "chase" losses — betting more after a loss to try to win back the money you've lost?
Do thoughts about gambling interfere with your focus at work, studies, or daily activities?
Has someone close to you ever expressed concern about your betting habits?
These tools are available in your account right now — easy to access, effective immediately, and designed to genuinely help, not just meet legal requirements.
Set how much you can deposit over a daily, weekly, or monthly period. Any attempt to deposit beyond the limit will be automatically blocked by the system.
Can be reduced immediately; limit increases require 24 hours to take effect.Set the maximum amount you can lose within a given period. Once this limit is reached, no new bets can be placed until the limit period resets.
Calculated based on net losses (deposits minus withdrawals) over the selected period.Set the maximum amount of time you can play in a single session or per day. Once the time limit is reached, the system will notify you and your account will be logged out automatically.
A 10-minute reminder will be sent before the time limit is reached.Need a short break? A cool-off temporarily blocks access to your account for the period you choose. Once the period ends, your account is automatically reactivated.
Cannot be cancelled before the set period ends.For those who need a longer break or wish to stop entirely. Self-exclusion blocks all access, including promotional emails and notifications.
Cannot be cancelled before the minimum period ends. Permanent exclusion is final.Opt out of all marketing communications, bonus offers, or promotions if you feel they encourage you to play more than you'd like.
Can be managed under the Notifications section in your account settings.Here are answers to the most frequently asked questions by h2m players regarding self-control and responsible gambling.
Whether you want to set a deposit limit, take a short break, or simply play more mindfully — all the tools you need are already available in your h2m account.